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You’ll create a username and password for a Shop Account during the checkout process. When your purchase is completed you’ll be automatically signed in and redirected to a Thank You page with your order info and a link to download the PDF file(s).

Each item purchased through our Shop may only be downloaded TWICE. If you open the file in a browser make sure you immediately DOWNLOAD OR SAVE it to your desktop or device before you close the browser - or you'll lose your access opportunity!

You’ll also receive an email message with a link to sign in to your Shop Account; this is handy if you want to wait to download a purchased file later, or to quickly reorder something from a previous purchase.

Shop files have unlimited printing capabilities, so once you’ve saved the file, you can open it from your device and print all of it or just selected pages as needed. Look for detailed help for files on our Help with Download Files page.

Please note that resources purchased through our Shop are not eligible for free updates; to get the latest revisions you’ll need to purchase the newest version – or an LLPro membership!

As always, let us know if you have any questions or issues with your order.

Contact Us

Drop us a line with your question or comment and we’ll do our best to respond quickly. Like you, we have horses and students and dogs and cats and families to manage, but we check email several times a day so you should hear from us within 24 hours.

We have been blessed with many talented photographers over the years: students who voluntarily stood out in a sweltering/ freezing arena – or slogged up and down our hilly pastures – capturing lifelong memories of camps, clinics, and shows. We’re grateful to all of them!

One such student, Delaney Witbrod, is now a professional photographer with a gift for animal portraits – see more of her fine work here.

You’ll also find illustrations throughout our online courses and printed materials (like study guides) graciously donated by Rhonda Hagy, who is a student and lifelong friend. Contact us for information about her work.

Are we lucky or WHAT?!

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